Vanguard Cleaning Systems
Outsourced Janitorial Services and Office Security
Initial Security RequirementsBefore developing an in-depth relationship with a cleaning business that strengthens the safety and security posture of your business, it is important to verify several key components.
- Liability Insurance – This will provide coverage for any incidental or accidental damage to your companies property, either directly or indirectly attributable to the cleaning team.
- Theft Insurance – Theft insurance is a particularly vital requirement for outsourced janitorial providers to protect against the increasingly common instance of theft on the part of the janitorial staff, both in-house and outsourced.
The Importance of Theft InsuranceTheft bonds can range from several hundred thousand to millions of dollars in coverage, depending on the requirements of the customer and industry. Obviously, that type of insurance is not readily available from smaller, less able organizations. Theft tied directly to janitorial staff, specifically in-house teams, whether current or former, has hit the headlines quite often as of late.
- Report: Janitor steals 27 iPads from Charleston Co. elementary school
- Police: Framingham library janitor admits to stealing iPads
- Ex-school janitor stole MacBooks, iPads meant for students, sold them online
- Fairfield PD janitor accused of stealing weapons
- Janitor accused of stealing from city office desks
- Former janitor pleads guilty to stealing 30 laptops from Maryland elementary school
- Janitor Charged in Theft of Pilot’s Gun at Philly International Airport
- Janitor arrested for stealing 360lbs of shrimp and beef
Expanding Business Security PostureTheft and violent crime are on the rise in Minneapolis, earning it a safety rating of 4 out of 100, and a 1 in 99 chance of becoming the victim of a violent crime. For More Information:
Safety as an Extension of SecuritySafety goes beyond physical security. Office buildings face potential disaster on a routine basis. As an example, recently a Vanguard franchise addressed a busted pipe main that was spewing water on an upper floor. What could have potentially caused a flooding issue that would have most certainly snowballed into a full-scale disaster–resulting in office closures and the dreaded disaster recovery scenario for destroyed technology–was reported, stopped, and cleaned up professionally and on the spot prior to any lasting damage, saving the business untold millions of dollars in damage. There are several key points business owners and facilities managers should take from that incident:
- The franchise was proactive in not only reporting the incident, but also by stopping it at its source and cleaning up the mess it left behind; a service well outside of their contracted duties.
- The business partnership was flexible enough to allow for a significant deviation in that franchises duties to other companies, without an increase in cost to the affected customer.
TakeawayObviously, outsourced janitorial services are not professionally trained security or maintenance personnel. However, a vigilant and proactive team that is flexible, responsible, and professional can be a significant asset to a business. Conversely, a poorly vetted agency or in-house janitor can cause a significant amount of financial damage and public embarrassment to any organization, even police departments, due to theft of taxpayer funded items. It is always best practice for a business to protect themselves, which is why you should always insist on proof of liability and theft coverage from the vendor.
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