Twin Cities: (651) 379-4000 | Milwaukee: (414) 763-1777 [email protected]

Frequently Asked Questions

Wondering what to expect from professional commercial cleaning services?

We’ve answered your most common commercial cleaning questions to help you make the best decision for your facility — from service details to quality control and more.

Commercial Cleaning FAQs

Vanguard Cleaning System teammates 1
Commercial Cleaning FAQs Franchise Opportunities FAQs

Franchise Opportunities FAQs

1. What is a Janitorial Franchise Business?
A Vanguard® Janitorial Franchise is an independently owned and operated commercial cleaning business utilizing the Vanguard® brand. Independent janitorial franchise business owners operate within a Vanguard Area Franchise Region and are responsible for the hiring and managing of their own cleaning crews, which provide janitorial services to their customers.
2. How many Vanguard janitorial franchise businesses are currently in operation?
There are nearly 2,500 independently owned and operated Vanguard® janitorial franchise businesses throughout the United States and Canada.

Click here to see locations in the USA (except California)
Click here to see locations in California
Click here to see locations in Canada

3. What is the cost to purchase a Vanguard janitorial franchise within the Midwest Region?
The initial franchisee fee is $4,000. After your initial certification, you will be ready to receive cleaning contracts based on the % splits review in your frnachisee disclosure agreement!

Contact us for more information!

4. Can I grow my existing business when I become a Vanguard janitorial franchise?
Yes, you can take advantage of our Grow As You Go program!
This easy, four-step program will help you build your business in a simplified, time-tested manner. Let Vanguard show you how to drive business growth.
5. What are the advantage of owning a Vanguard Cleaning Systems of MN/WI franchise?

Starting a new business venture—even for seasoned business owners—can be daunting. Aligning your company with Vanguard Cleaning Systems of MN/WI means association with a recognized organization.

Advantages include:
A transfer of customers with monthly recurring contracts.
The option to purchase equipment and supplies from Vanguard.
Upfront and ongoing certifications on green cleaning tools, supplies, and techniques.
Office support including customer service, billing, and collections.
Extensive sales and marketing support—including digital, social media, and print.
Ongoing access to new service accounts.
Association with a globally recognized brand with a strong track record of success.

6. What has contributed to the success of Vanguard Cleaning Systems of MN/WI?
Experience
Since 1984, the Vanguard franchise organization has been supporting independently owned and operated janitorial businesses in their delivery of commercial cleaning services. And the organization has been recognized as one of the leading franchise systems in the U.S. and Canada by several publications.

Business Model
The Vanguard Cleaning Systems franchise business model combines profit motive and comprehensive support programs. As owners, Vanguard franchisees have a vested interest in delivering high-quality services and meeting customer expectations beyond those performed by larger companies.

Programs
Vanguard’s comprehensive, ongoing business systems trainings include online and digital information, interactive sessions, and hands-on, in-person education to keep franchisees and practitioners at their best.

Support
Our regional staff provides prompt support to franchisees regarding account requirements, technical information, and new business development.

7. Do I have to give up my existing customers to become a franchisee with Vanguard?

No. If you have an existing commercial cleaning business when you purchase a Vanguard® janitorial franchise, you may maintain any customer accounts already on your book of business as non-Vanguard accounts. However, we are unable to provide any support related to accounts that you acquired and manage independently.

8. What support will I receive as a franchisee within the Vanguard Cleaning Systems of MN/WI region?

Our sole focus on a day-to-day basis is securing quality accounts for independent Vanguard® janitorial franchise businesses, so you can grow your commercial cleaning business. We also provide billing and collection services for Vanguard® accounts and access to industry information.

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Ready to Get Started?

Schedule an appointment to talk about our commercial cleaning business franchise opportunity.
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Industry-Specific FAQs

Our professional janitorial services are designed for consistency, safety, and flexibility — from schools to medical clinics and beyond — no matter your business size.

Charter & Private Schools

Churches & Places of Worship

Cities & Municipalities

Financial Institutions

Logistics & Warehousing

Manufacturing

Medical, Dental & Clinical

Office Buildings & Corporate

Property Management

Surgical Centers & Hospitals

Commercial Cleaning FAQs

General Questions

1. What is Commerical Cleaning?
Commercial cleaning is a professional service designed specifically for businesses and facilities. It covers routine cleaning and maintenance to help keep your space clean, safe, and healthy — whether it’s an office, school, medical clinic, warehouse, or manufacturing plant. At Vanguard Cleaning Systems of Minnesota and Wisconsin, we’ve worked with a wide range of industries and tailor our services to fit each environment’s unique needs.
2. What’s included in your cleaning services?
Every proposal is customized to your needs, but common services include:

  • Trash removal and restroom sanitization
  • Sweeping, mopping, and vacuuming
  • Dusting surfaces and disinfecting high-touch areas
  • Breakroom/kitchen cleaning
  • Spot cleaning glass and entryways

We also offer specialty services like electrostatic disinfection, floor care, and carpet cleaning upon request.

3. How often do you clean?
Cleaning frequency is dictated by the type of facility you operate and is affected by headcount, square footage, and other factors. 

We offer flexible cleaning schedules: daily, weekly, or a custom cadence based on your business hours and traffic. We’ll work with you to find a rhythm that keeps your space spotless without disrupting operations.

4. What types of facilities do you clean?
We specialize in commercial cleaning for a wide range of industries including offices, warehouses, manufacturing plants, medical clinics, schools, retail spaces, and more. Not sure if we can help your business? Contact us and let’s talk through it.
5. Do you perform background checks on your cleaners?
Absolutely. All cleaning professionals undergo rigorous background checks and onboarding, and many of our franchisees are long-time business owners with a strong track record in their communities.
6. How do you ensure quality and consistency?

Our three-layered quality assurance system includes:

  • Routine inspections by our operations team
  • Ongoing communication with your dedicated account manager
  • Easy reporting for service issues or feedback — with fast resolution
7. Can you handle special events or one-time deep cleans?

Yes! Whether it’s a big client visit, post-construction cleanup, floor care, window washing or seasonal refresh, we’re here to help. Just let us know your timing and needs, and we’ll get you a quote.

8. What is the difference between janitorial cleaning and commercial cleaning?

Janitorial cleaning typically covers basic, routine tasks like emptying trash, wiping surfaces, and light mopping. Commercial cleaning goes a step further — it’s a more comprehensive service that can include everything from disinfecting high-touch areas to floor care and specialty services.

At Vanguard Cleaning Systems of Minnesota and Wisconsin, we take a one-stop-shop approach, managing both everyday cleaning and deeper facility needs with a tailored plan that fits your space.

9. What if I have an issue or need to make a change to my service?

Your dedicated account manager is your go-to for anything you need — updates, feedback, or emergency cleanups. We’re responsive, proactive, and here to make your life easier.

10. Do you offer franchise opportunities?

We’re always looking to partner with passionate, service-minded entrepreneurs. If you’re interested in owning a commercial cleaning business, click here to learn more.

Have Questions? Contact Us

Charter & Private Schools

How often should educational facilities be cleaned?
Schools and campuses (Pre-K through post-secondary) should be cleaned daily on every student contact day to maintain a healthy learning environment.
How are classrooms and common areas cleaned?
Franchisees follow a customized scope of work that includes cleaning and sanitizing all classrooms, hallways, and common areas — with special attention to high-touch surfaces and heavily trafficked zones.
What’s included when restrooms are cleaned in a school?
Restrooms get a deep focus on disinfection, including floors, fixtures, and all touchpoints. We also make sure paper products are stocked and ready for the next school day.
How are high-touch surfaces disinfected?
Consistent schedules, proper techniques, and safe, effective products are the key. Franchisees are trained to target door handles, desks, light switches, and more to reduce the spread of germs.
What kind of supplies and equipment are used?
Only commercial-grade cleaning chemicals and equipment are used in educational settings — always chosen with student safety and performance in mind.
What types of schools do you clean?
We provide cleaning services for private and parochial schools as well as public charter schools throughout Minnesota and Wisconsin.

Churches & Places of Worship

How often should a church be cleaned?
The cleaning frequency for a church depends on how often the space is used and whether there’s already a maintenance routine in place. Churches with limited weekday events may need service just a few times a week, while more active facilities often benefit from daily or near-daily cleaning.

After a walk-through and needs assessment, we’ll recommend a schedule tailored to your church’s rhythm.

What areas are typically cleaned in a place of worship?
Each church is unique, so we customize our scope of work to match your priorities. From sanctuaries and fellowship halls to nurseries and offices, our franchisees focus on the areas that matter most to your congregation—without over-cleaning spaces that don’t need it.
How should seating areas and floors be cleaned in a church?
Most churches benefit from weekly vacuuming of pews or chairs, but we always ask for your input. Some seating may need more frequent attention depending on usage. Floors are maintained regularly to ensure a clean, welcoming space for every service.
How are high-touch surfaces cleaned and disinfected in churches?
We follow a high-touch disinfection protocol tailored to your preferences. Whether it’s using standard disinfectant wipes or specialty products, we’ll make sure doorknobs, railings, light switches, and shared equipment are sanitized with care.

Cities & Municipalities

How Often Should Government Buildings Be Cleaned?

The frequency of government building cleaning depends on the building’s size, use, and daily foot traffic. At a minimum, daily cleaning is recommended for high-traffic areas like lobbies, restrooms, and break rooms. During flu season or periods of heightened public health concern, additional cleanings may be needed throughout the day.

A sample schedule might include:

  • Daily: Restrooms, floors, and shared areas

  • Weekly: Deep cleaning of carpets, windows, and staff areas

  • Monthly: Disinfecting vents, light fixtures, and less-frequented spaces

A customized municipal cleaning service plan ensures a sanitary, professional environment that meets health and safety expectations for city and public buildings.

What Cleaning Supplies and Equipment Are Used in Government Facilities?

Franchisees with Vanguard Cleaning Systems of Minnesota and Wisconsin use high-quality, commercial-grade tools that meet the demands of public facilities. This includes:

  • EPA-registered disinfectants (including List N products)

  • HEPA-filter vacuums for dust and allergen control

  • Microfiber cloths and mops for effective surface cleaning

  • Floor scrubbers and buffers for large municipal spaces

  • Green Seal-certified products for eco-conscious buildings

We’re committed to providing reliable janitorial standards that align with public health and sustainability goals.

How Are High-Touch Surfaces Cleaned in Government Facilities?

Touchpoints like door handles, counters, railings, and elevator buttons require frequent disinfection—ideally multiple times per day. Franchisees follow CDC and OSHA protocols, including:

  1. Cleaning surfaces first to remove dirt and debris

  2. Disinfecting with approved products, using the required dwell time

  3. Rotating tools between rooms to prevent cross-contamination

  4. Tracking cleaning tasks through documented schedules

This routine helps prevent the spread of illness in city buildings and other government environments.

Are There Regulations for Cleaning Government Buildings?

Yes. Government and municipal cleaning services must follow specific protocols and legal requirements, including:

  • OSHA rules for safety and chemical use

  • CDC disinfection standards for public spaces

  • GSA janitorial contract expectations

  • EPA guidelines for green cleaning products

  • LEED and sustainability standards for certified buildings

Vanguard franchisees are trained to meet these benchmarks, helping your facility remain compliant and professionally maintained.

Financial Institutions

How Do You Clean Banks and Financial Institutions Safely and Discreetly?

Vanguard Cleaning Systems of Minnesota and Wisconsin understands that financial institutions require a high level of discretion, consistency, and security. Our franchisees are trained to clean with professionalism and respect for your space, particularly around sensitive areas like teller counters, offices, and vault surroundings.

Services are customized based on your branch layout, traffic patterns, and hours of operation.

Are Your Cleaning Crews Trained to Respect Sensitive Client Environments?
Yes. All franchisees undergo training in confidentiality, controlled-access protocol, and cleaning around sensitive equipment or customer information. Whether it’s cleaning executive offices, ATMs, or client meeting spaces, our teams follow strict procedures to ensure nothing is moved, disturbed, or accessed inappropriately.
Can You Provide After-Hours or Weekend Cleaning for Banks?
Absolutely. Most of our financial institution clients request after-hours or weekend cleanings to minimize disruption to staff and customers. Our flexible scheduling ensures your branch stays spotless without interrupting business operations.
Do You Offer Sanitization Services for Teller Counters and Waiting Areas?

Yes. Teller counters, lobbies, ATM keypads, and seating areas are all high-touch zones that require consistent disinfecting. We use EPA-registered disinfectants and microfiber systems to eliminate germs while maintaining a polished, professional appearance.

Additional sanitization services during flu season or in response to public health concerns are available upon request.

What Cleaning Services Are Typically Included for Financial Institutions?

Our standard cleaning package for banks and credit unions may include:

  • Disinfection of teller stations, counters, and writing surfaces

  • Vacuuming and floor care for lobbies and customer areas

  • Restroom sanitization and supply stocking

  • Glass cleaning (interior doors, transaction windows, etc.)

  • Trash removal and breakroom cleaning

  • Cleaning of employee-only areas and conference rooms

We also offer deep cleaning, carpet care, and post-renovation cleaning upon request.

Logistics & Warehousing

Can you clean around heavy equipment or production lines?
Yes. Vanguard Cleaning Systems of Minnesota and Wisconsin works with logistics centers, warehouses, and distribution hubs that operate around the clock. Our franchisees are trained to clean safely around large equipment, racking systems, and ongoing operations without interfering with your workflow. Services are scheduled and customized to minimize disruption and maintain OSHA compliance.
Do your crews follow safety protocols and PPE standards?
Absolutely. Our franchisees adhere to strict safety protocols, including the use of high-visibility vests, steel-toe footwear, gloves, goggles, and any additional PPE required by your site. We also comply with facility-specific safety briefings and badge requirements to ensure everyone stays protected.
What types of messes or spills can you handle?
From dust buildup and debris in loading docks to grease, oil, and fluid leaks in warehouse aisles, our teams are equipped to handle a wide range of messes. Franchisees use industrial-strength cleaning agents, absorbent materials, and spill containment procedures to keep your environment clean and safe—reducing slip risks and improving overall cleanliness.

Manufacturing

How often should a manufacturing facility be cleaned?
It depends on your operation. Some manufacturing plants generate more dust, debris, or residue than others. That’s why we recommend a walk-through and needs assessment before offering cleaning frequency recommendations. In general, daily cleaning helps maintain safety, reduce downtime, and meet inspection standards.
How do you clean production floors in industrial facilities?

Each production floor is different. Some may need dust mopping and hand mopping, while others require auto-scrubbing with commercial-grade equipment. Our franchisees tailor the approach to match your specific manufacturing environment and industry standards.

What areas are typically cleaned in a manufacturing facility?

Our cleaning programs are fully customized to your site. That usually includes:

  • Production floors

  • Employee breakrooms

  • Restrooms and locker rooms

  • Shipping and receiving docks

  • High-touch areas like handrails and switches

We focus on what matters most to your team and workflow, without wasting time on areas that don’t require daily attention.

Medical, Dental & Clinical

How often should a medical or dental clinic be cleaned?
Medical and dental clinics should be cleaned daily, especially in patient-facing areas. This includes waiting rooms, exam rooms, restrooms, and reception areas. Regular cleaning ensures a hygienic, welcoming environment and reduces the risk of cross-contamination.
What areas do your franchisees clean in outpatient healthcare facilities?

Our customized scope for medical and clinical spaces includes cleaning patient rooms, exam tables, high-touch surfaces, break rooms, and front desks. Every space is assessed during the walk-through to ensure it meets healthcare cleanliness standards.

What equipment and supplies are used to clean medical and dental offices?

Franchisees use:

  • Color-coded microfiber cloths (green for general, red for hazard areas, yellow for mirrors, blue for restrooms)

  • HEPA-filter vacuums to reduce airborne particles

  • EPA-registered disinfectants safe for clinical use

  • Microfiber mops and locking carts for in-use facilities

Are your cleaners trained to follow healthcare-specific protocols?
Yes. Franchisees receive training aligned with CDC, OSHA, and HHS guidelines. They understand the importance of surface disinfection, PPE use, and handling cleaning in environments with patients, visitors, and staff present.
Can you provide cleaning after hours or around patient schedules?
Absolutely. We offer flexible scheduling, including after-hours cleaning to minimize disruption in busy practices and ensure a consistent, sanitary environment every day.

Office Buildings & Corporate Spaces

How often should an office building be cleaned?
Office buildings should be cleaned daily, especially in shared spaces like lobbies, restrooms, kitchens, and conference rooms. Depending on foot traffic, high-touch areas may require multiple cleanings per day to maintain a healthy environment.
What areas are typically included in your office cleaning scope?

We customize every cleaning program, but most include:

  • Lobby and reception areas

  • Private and shared offices

  • Restrooms and break rooms

  • Conference rooms and hallways
    Franchisees are trained to clean thoroughly while respecting workspace privacy and security protocols.

Can you provide flexible or after-hours cleaning?
Yes. We work around your schedule to minimize disruption. After-hours cleaning is common for office buildings, especially in professional service environments where discretion and quiet workspaces are a priority.

Property Management

What common areas do you clean in apartment buildings or multi-tenant facilities?

We clean all shared spaces including:

  • Lobbies and hallways

  • Restrooms

  • Elevators and stairwells

  • Laundry rooms, mailrooms, and trash/recycling areas

  • Community rooms and fitness centers

How often should common areas be cleaned?
Cleaning frequency depends on tenant volume, but most properties require daily to multiple times per week service to maintain cleanliness and reduce complaints. High-traffic areas like entryways and elevators often need more frequent attention.
Do your cleaners follow safety and building access protocols?
Yes. Our franchisees are trained to follow property-specific entry instructions, key handling policies, and respect tenant privacy. We also coordinate with on-site property managers to ensure smooth operations and timely communication.

Surgical Centers & Hospitals

How often should surgical centers and hospitals be cleaned?
Every day the facility is open, and often multiple times per day depending on the area. High-risk zones like surgical suites, ICU units, and restrooms require frequent cleaning and strict protocols.
What cleaning methods are used in surgical areas?
Surgical spaces are cleaned using facility-approved sterilization protocols. Our teams follow hospital-specific guidelines and CDC best practices to disinfect all surfaces, tools, and equipment in surgical suites.
What is environmental cleaning in hospitals?
Environmental cleaning refers to the comprehensive disinfection of patient environments to prevent infection. This includes routine sanitizing of floors, surfaces, and touchpoints using CDC-recommended chemicals, microfiber materials, and strict cross-contamination controls.
What types of healthcare environments do you service?

We clean a wide range of facilities, including:

  • Hospitals

  • Surgical centers

  • Rehabilitation and long-term care units

  • In-patient medical and behavioral health units

Are your franchisees trained to handle infectious disease control?

Yes. They are trained in infection control procedures, including proper chemical usage, dwell times, PPE use, and biohazard response—meeting standards set by the Joint Commission, CDC, and state regulations.

Need More Help?

We’re here to understand your needs and recommend the perfect cleaning solution for your business — or help you take the first step in starting your very own cleaning franchise.
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